AG Properties Privacy Policy
Effective Date: 10/1/2026
[Insert full legal business name], doing business as AG Properties (“AG Properties,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, submit a reservation request, use our customer portal, or rent an outdoor storage space.
1. Information We Collect
Depending on your interactions with us, we may collect:
Contact information: Your name, email address, telephone number, mailing address, and business name.
Rental and stored-property information: Requested or assigned space, rental dates, billing frequency, and information you provide about a vehicle, boat, RV, camper, or trailer, such as its description, license plate, or identification number.
Account information: Account identifiers, verification records, and information associated with customer portal access.
Agreements and communications: Applications, signed rental agreements, electronic signature records, inquiries, and communications with us.
Billing and payment records: Invoices, amounts due, payment status, transaction references, and related accounting records. Payment providers may collect additional information, such as card or bank account details, under their own privacy policies.
Technical information: Our website and service providers may collect IP addresses, browser and device information, pages visited, timestamps, cookies, and similar information associated with operating and securing the Online Services.
Property access information, where applicable: Assigned access credentials and records associated with use of an electronic gate or access system.
[If security cameras are used, include: “We also collect security camera footage at the property to support safety, security, and incident investigation.”]
2. How We Collect Information
We collect information:
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Directly from you through forms, emails, telephone calls, account registration, rental agreements, and other communications.
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From service providers that support reservations, electronic signatures, accounting, payments, and property access.
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Automatically through our website and related technology.
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3. How We Use Information
We use personal information to:
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Respond to inquiries and process rental requests.
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Establish and manage customer accounts.
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Prepare, deliver, and maintain rental agreements.
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Assign spaces and administer authorized property access.
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Create invoices, record payments, and maintain accounting records.
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Send verification codes and rental-related communications.
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Manage renewals, cancellations, and move-outs.
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Maintain and troubleshoot our Online Services.
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Detect unauthorized activity and protect customers, our property, and our systems.
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Meet legal obligations and establish, exercise, or defend legal claims.
If we send promotional communications, we will provide an appropriate way to opt out.
4. How We Share Information
We may disclose information to the following recipients when relevant to the purposes described above:
Service providers: Companies that support website hosting, forms, document storage, electronic signatures, email delivery, accounting, payment processing, and property access.
Depending on the service being used, these providers may include Wix, Google, Microsoft, Jotform, SignWell, Intuit QuickBooks, and our property access provider.
Authorized personnel and professional advisers: People who need information to administer rentals or provide services to our business, including accounting, legal, and technical support.
Legal and safety recipients: Government authorities, insurers, legal advisers, or other appropriate parties when disclosure is required by law or reasonably necessary to address fraud, security incidents, disputes, or threats to safety.
Business transaction recipients: Parties involved in a proposed or completed sale, transfer, financing, or reorganization of our business, subject to applicable legal requirements.
Some providers, including payment providers, may process information for their own purposes under their own privacy policies.
[Before publishing, confirm whether AG Properties sells personal information or shares it for targeted advertising. If neither occurs, insert: “We do not sell personal information or share it for targeted advertising.”]
5. Cookies and Similar Technologies
Our website and embedded services may use cookies and similar technologies to support functions such as sign-in, security, saved preferences, and website operation.
[Before publishing, identify any analytics or advertising tools in use and describe their purposes here.]
You can manage cookies through your browser settings and any cookie controls available on our website. Disabling certain cookies may affect functionality.
Where required by applicable law, we obtain consent for certain tracking technologies and honor applicable opt-out choices.
6. Communications and Your Choices
We may send service-related emails concerning account verification, rental requests, agreements, invoices, payments, renewals, or property access.
You may unsubscribe from promotional emails using the instructions in those messages or by contacting us. Unsubscribing from promotional messages does not stop necessary communications about an existing rental or account.
Any text messaging program, if offered, will have its own applicable consent and opt-out information.
7. Information Retention
We retain personal information for as long as reasonably needed for the purposes described in this Policy, including rental administration, accounting, legal obligations, security, and dispute resolution.
Retention periods vary by record type. Closing an account or completing a move-out does not necessarily require deletion of signed agreements, payment records, or other records we must retain.
When information is no longer needed, we take reasonable steps to delete it or make it no longer identifiable, subject to applicable requirements and backup procedures.
8. Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
No internet transmission or storage system is completely secure. Please protect your verification codes and access credentials and notify us promptly of suspected unauthorized use.
Do not send full payment card details, bank credentials, or account passwords through ordinary email.
9. Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information associated with you.
Depending on applicable law, you may have additional rights, including obtaining a copy of your information or opting out of certain processing activities. We will respond as required by applicable law.
We may need to verify your identity before completing a request. Some information may be retained to comply with legal obligations, complete transactions, maintain required records, or address legal claims.
To submit a privacy request, email rental@ag-properties.com with the subject line “Privacy Request,” or write to the mailing address below. If applicable law provides a right to appeal a denied request, you may submit an appeal through the same contact methods with the subject line “Privacy Appeal.”
10. Children’s Privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can review and address the matter.
11. Third-Party Websites and Services
Our website may contain links to or embedded features from third-party services. Their handling of information may be governed by their own privacy policies.
We encourage you to review those policies before providing information.
12. Changes to This Policy
We may update this Privacy Policy as our services or practices change. We will post the updated version with a revised effective date and provide additional notice when required by law.
13. Contact Us
For questions or requests about this Privacy Policy, contact:
[Full legal business name], doing business as AG Properties
Email: rental@ag-properties.com
Phone: [Insert business phone number]
Mailing Address: [Insert business mailing address]